FAQ

These are the most popular questions we have received from those interested in experiencing Pictured Rocks National Lakeshore with us.

Where is Pictured Rocks?

Pictured Rocks National Lakeshore is located near the city of Munising in Michigan's Upper Peninsula on the shores of Lake Superior.

When are you open and where are you located?

We are open daily, from 8 am until the last boat returns to our dock, from mid-May through mid-October. We are in the Eastern Standard Time Zone.

Cruises depart from our location at:
100 City Park Drive
Munising, MI 49862

Visitors will find us at the Munising City Dock located in the heart of historic downtown Munising.

How long is the cruise?

The Classic and Sunset- Classic Cruises are about 2 hours 35 minutes. The Spray Falls and Sunset – Spray Falls Cruise are about 2 hours 15 minutes.

What is the Spray Falls Cruise?

The Spray Falls cruise follows the same route as the Classic Cruise but continues further along the lakeshore (weather permitting) to view an additional waterfall – Spray Falls. This cruise is usually* operated on our high-speed catamaran and takes approximately 20 minutes less than the Classic Cruise.

*On very rare occasions we are unable to use the high-speed catamaran due to immediately-necessary repairs or routine USCG inspections.

Do cruises sell out?

Yes, cruises frequently sell out. Pre-purchasing tickets is highly recommended.

What is the refund and exchange policy?

A purchased ticket will be eligible for a refund or an exchange up to 24 hours before the scheduled cruise departure time. If Pictured Rocks Cruises cancels a cruise, you will be provided with a full refund. All exchanges are dependent on availability.

NO REFUNDS or EXCHANGES will be granted after the time of your scheduled cruise. NO EXCEPTIONS.

To exchange or refund your ticket for another time, please call us immediately at (906) 387-2379.

When might the cruise be cancelled?

Cruises are only canceled for severe weather that might result in danger to the passengers. Such weather may include strong winds and high waves, fog, or severe thunderstorms. Otherwise, our cruises run rain or shine, warm or cold. Pictured Rocks National Lakeshore is beautiful in every kind of weather.

Don’t worry. All of our boats are equipped with enclosed cabins to shelter passengers from the elements.

Is the seating on the boat assigned?

No. Choice of seating is decided on a first-come, first-served basis. Purchasing a ticket for a specific date and time guarantees you a seat on the cruise at that date and time, but it does not determine where your seat on the boat will be. Those lined up first for boarding will get the first choice. On holiday weekends and during the months of July and August, we strongly recommend arriving 30 to 45 minutes prior to your cruise departure time.

When is the best time to take photos?

Mid-afternoon to late evening is the best time of day to take photos of Pictured Rocks. During the later day, the sun is low and shines directly on the most colorful portions of the Pictured Rocks cliffs.

Sunset cruises are often very popular with photographers because of the low, richly-colored light, and the opportunity to photograph the sunset over Lake Superior. Remember though…after the sun sets, the boat ride back to Munising is quite dark.

What should I wear, what should I bring?

Wear comfortable clothes and shoes. A light jacket and sunscreen are always recommended. Temperatures on Lake Superior can be 10 to 15 degrees cooler than temperatures on shore. Don’t forget your camera!

Are there restrooms on the boats?

Yes, all boats are equipped with restrooms.

Are the boats handicap accessible?

The Pictured Rocks Cruises team works closely to assist customers with any particular needs or special requirements. Our Classic Cruise boats are ONLY equipped to accommodate up to 28-inch, non-motorized wheelchairs. Our high-speed catamaran, used for Spray Falls Cruises offers the easiest indoor accommodations for wheelchairs.

*Please note that there is a full flight of stairs to any boat’s upper deck and a few steps down to the enclosed lower deck. Therefore, handicapped guest access can be somewhat challenging. For guests that must remain in a wheelchair there is limited indoor seating, which guests can get to with crew assistance (lifting). For guests with limited mobility, arrangements can be made for assistance getting to/from the boat, boarding the boat, and getting seated. For any further inquiries and to make plans to ensure your specific needs are best provided for, please email us at info@picturedrocks.com or call (906) 387-2379, at least 72 hours in advance and we will do our best to accommodate you.

Are food/beverage available on board?

A variety of sodas and bottled water are available for purchase ($1 each, cash only) on board the boat. You are welcome to bring your own snacks and beverages. However, no large coolers and no alcoholic beverages are permitted on board.

Is smoking allowed on board?

No, smoking is prohibited.

Are strollers allowed on board?

No assembled strollers are permitted aboard the boats. Only small umbrella strollers that can easily be folded up and stored are allowed. Most passengers find that a car seat works well if bringing an infant.

Can I bring my dog on board the cruise?

Pets are not allowed on board our cruises. We do, however, offer complimentary kennels on-site for the duration of the cruise, which have been recently renovated and are now climate-controlled. The kennels are equipped with sliding locks, but you are welcome to bring your own padlock or purchase a padlock on site for additional security.

In accordance with the Americans With Disabilities Act, we allow service-animals aboard our boats. If assistance is needed in boarding the vessel, please contact us 72 hours in advance.

Do I get off the boat at any point during the cruise?

No. Passengers remain on the boat for the entire duration of the cruise.

Where can I park?

There is ample parking available on-site with the majority of spaces located behind the ticket office. A designated RV parking lot is conveniently located across the street from the ticket office.